The Herp Shop - Australia

Please note that the Herp Shop and Herp Trader are separate businesses.
Use this form for orders for the Herp Shop only.
Emails and other inquiries directed to the Herp Shop about the Herp Trader may go unanswered.

The deadline for orders to be shipped within the next shipping period (Monday - Wednesday) is noon each Saturday.
Due to contractual arrangements this will be strictly adhered to.

With the vast growth in shipping volume, the Herp Shop has expanded to the extent where out-sourcing of the shipping/handling section of our operation has been let to a private contractor. It remains within our family and the same guaranteed quality packing and shipping will be continued.

Two methods of shipping are available and, unless otherwise requested, the Herp Shop will decide on which method is used. If there is a large difference in the rates between the two companies that we use, (Australia Post and Fastway Couriers), you will be consulted first if we propose to use the more expensive option.

Australia Post:

We only ship with Australia Post on Tuesdays and are registered to use eParcel. This method is slightly dearer than the normal parcel post but it provides a tracking system and proof of delivery. Under Australia Post regulations, all live insects are to be shipped express eParcel and on their own. There is a maximum limit on the roaches to stay within the minimum cost of the express post. Therefore, all insects automatically go express eParcel. All parcels with a P.O Box destination must also go Australia Post. With the balance of the parcels, we weigh up the quickest and, within reason, the more economical way of getting your order to you.

Fastway Couriers:

We ship with Fastway Couriers on Mondays and Wednesdays. They supply the same tracking system and proof of delivery. It is not economical to use this system for places like inland N.S.W and parts of Qld for parcels in the lower weight range. A responsible decision re shipping will be made on your behalf.

Listed prices do not include shipping/handling costs; these will be added to your invoice.

If you have problems or questions about your order please email sales@herpshop.com.au

All fields highlighted in light blue need to be completed for your order to be accepted.

Name:

Phone(s)	Area Code	Number
Main:
Alternative:			Supplying a mobile phone number will allow us to clarify any problems we encouter with your order and ensure that it is shipped on time.
Email Address:		Important please check that you have entered your email address(es) accurately. We get many bounced emails. Confirmation is sent as soon as your order is submitted. One email address is essential if you wish to be notified of the progress of your request.
Alternative:
Direct Deposit Details?		If you you would like to pay by direct deposit check this box and the details will be forwarded to you. (Note that the Herp Shop does not currently accept credit cards.)
Send Confirmation Email		Check this box and you will be emailed a copy of your order when you click the submit button below. If you do not receive a copy of the order in email soon after submitting the order your email address may not have been entered correctly.
Collect in Person		I wish to collect the goods in person and will call the Herp Shop to arrange a time or give an indication in the comment section below.

Postal Address:

Address Line 1
Address Line 2
Suburb
State
Post Code

Comment/Notes - Please ask any questions and provide any additional information that might assist in the handling of your order including delivery instructions and whether this updates a previously placed order, etc.:

Please provide sufficient detail in your order description to uniquely identify the product you are after.
Note that the Price per item will be multiplied by the Number required to determine the totals.
Don't worry if you make a mistake. We will correct any obvious problems and ask you if we are unsure.

Use this section to order your Speckled Feeder Roaches (For details see the food page)

We are down on roach numbers at the moment and will attempt to supply where possible. Priority goes to regular customers.
The smallest (21 d.o 10mm) are not being supplied at the moment.

Age (approximate length)	Cost and Unit Size	Number of units
55 Day Old (25mm)	$6.60 per 50 grams	x 50 grams
40 Day Old (20mm)	$4.40 per 20 grams	x 20 grams
30 Day Old (15mm)	$5.50 per 10grams	x 10 grams
21 Day Old (10mm)	$3.30 per 5 grams	x 5 grams

Other Herp Shop Products

Item	Description	Price per item	Number required
1		$
2		$
3		$
4		$
5		$
6		$
7		$
8		$

If you have more than 8 items please submit them as a separate order. We will treat and bill them as one.

Please double check all the information you have provided and when you think it is all correct please press the submit button ONCE ONLY!